Join Our Team!

Working For CoolCare

CoolCare has a vibrant and passionate team.  You’ll feel the energy in the office as soon as you walk through the door!  It’s a place where people take pride in what they do and get satisfaction from making a difference to our customers’ working lives.  That’s who we want in our team.  Like-minded people who care about what they do, show great skill and want to keep on developing.

What our peeps say they like about working at CoolCare:

  • Super passionate team
  • Sharing the same goal of making CoolCare4 the very best
  • Providing our customers with a great experience
  • All ideas are welcome
  • No two days are the same
  • Freedom to continuously improve
  • Knowing that we are benefiting care homes across the country
  • Positive working environment and the can-do attitude
  • Surrounded by a motivated development team
Sales Team Leader

CoolCare wants a performance-driven and experienced sales professional to manage our northern new business sales and take oversight of the whole sales team.  The successful candidate will be responsible for the team’s targets, ensuring CoolCare continues to grow its new recurrent revenue at pace.

We therefore need someone who knows the care industry inside-out and has a strong knowledge of SaaS sales.

Key Responsibilities

Managing sales in the Northern Region

 Taking each potential customer from initial enquiry through to installation, you will ensure customers smoothly transition to using our software, securing a positive customer experience.  You will be our spokesperson for the brand and product, providing knowledgeable demonstrations of the CoolCare software.  You’ll also be the energetic face of CoolCare at relevant shows and conferences:

  • Lead generation of new clients including cold calling and client relationship building.
  • Networking and building relationships with UK-based care operators.
  • Maintaining and continuing to develop the CRM system.
  • Knowledgeably demonstrating the product to prospective clients.
  • Coordinating and managing marketing events and conferences.
  • Managing all sales opportunities, ensuring the reputation of the software is built upon and client base increased.
Overseeing the Sales Team

 It’s your time to inspire.  In your capacity as a senior team member, you will coach and mentor your sales colleagues to support their professional development, encouraging them to hone their sales skills. As the Sales Team Leader, you will be responsible for ensuring that all team members are performing in line with KPIs, with effective plans in place to secure targeted revenue:

  • Taking strategic oversight over the sales team’s plans and approaches.
  • Line managing, mentoring and coaching junior team members to assist them in meeting their KPIs.
  • Identifying business development opportunities.
  • Working across commercial teams to ensure CoolCare meets its annual revenue targets.
  • Rolling-out business development plans.


Required Attributes and Experience
  • At least five years of relevant sales experience
  • Previous experience and knowledge of the social care/health care industry
  • Experience in software sales would also be desirable
  • Impeccable organisational ability
  • Excellent presentational skills
  • High level of proficiency in written and spoken communication
  • Good IT and mobile device literacy
  • Ability to learn and adapt to new software
  • Professional approach

Why Apply?

Great Company

CoolCare is one of the fastest growing Care Management Software providers in the UK, employing a team of specialist programmers and advisers across a host of services and care operations. Having been designed with users in mind, our new software, CoolCare4, is the embodiment of our ethos of providing great value, comprehensive and user-friendly care home management software.

The team has inherited the entrepreneurial flair from its founding chairman and is quick on its feet making business decisions and able to react to the changing needs of the market.

  • £38-45k basic salary depending on experience
  • Monthly performance-based commission structure
  • Annual bonus scheme

Plus, we’re a pretty awesome bunch to work with!

Application Process

We pop our candidates through a two-stage interview process. First is a face-to-face or telephone interview. Following that is a task-based session, during which we’ll work through some scenarios to make sure we’re a good fit.

To apply, please send your CV and cover letter to:

Apply Now