Maximising Occupancy & Enquiries with CoolCare4

Maximising Occupancy & Enquiries with CoolCare4

Free Webinar on How To Improve Occupancy with CoolCare
03/12/20

Webinar: Maximising Occupancy and Enquiries with CoolCare4

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  • Description

    Spend your coffee break in the company of  care home management software specialist CoolCare. In just 30 minutes, this webinar will show you first-hand how CoolCare4 can help to maximise enquiries and effectively boost occupancy levels and maximise all important revenue.

  • Maximising Occupancy & Enquiries with CoolCare4

What We Covered

Maximise enquiries
  • In these difficult times we know that the initial enquiry from a family member can be the toughest call they’ll make, so how they are dealt with at this point is hugely important.
  • Our inbuilt specialist CRM system is designed to support your staff to look after their enquiries and waiting lists. It enables easy oversight and KPI monitoring so management teams can keep a track on lead generation and conversion rates.
  • Utilising the four key milestones of any enquiry journey in our CRM, teams create a “To Do” list and monitor the progress of each enquiry, to ensure they are being given the attention they deserve.
Effective Occupancy management
  • In an era of tight residential care margins, managing occupancy well has never been so important.
  • Whether or not your homes have availability, having a handle on your care home occupancy position is integral to your business performance.
  • By monitoring occupancy levels, simplifying accurate invoicing and assisting to convert those all important enquiries, CoolCare soon pays for itself.