
Maximise enquiries
- In these difficult times we know that the initial enquiry from a family member can be the toughest call they’ll make, so how they are dealt with at this point is hugely important.
- Our inbuilt specialist CRM system is designed to support your staff to look after their enquiries and waiting lists. It enables easy oversight and KPI monitoring so management teams can keep a track on lead generation and conversion rates.
- Utilising the four key milestones of any enquiry journey in our CRM, teams create a “To Do” list and monitor the progress of each enquiry, to ensure they are being given the attention they deserve.